ChatAI 

A chatbot and a CRM are two of the things it does

Your website already answers Nobody reads that far.

So they close the tab and ask somebody else.

No card. Live on your site the same day.

Sunrise Public School
Hi. What are the fees for class 6?
Annual tuition for classes one to five is ₹45,000. Class 6 sits in the middle school band. I can have the office confirm the exact figure.
Admission kab se start hota hai?
Admissions open in January every year. Forms go up on the website in the last week of December.
Priya from the office joined this chat.
Class 6 is ₹52,000 a year. Shall I hold a seat for you?

Step one

It reads

You paste your address. It does the rest.

When it does not know
Do you run a summer camp in Pune?
I could not find anything about a Pune camp on the school's website, so I would rather not guess. Leave me an email and someone will confirm today.
Got it, thank you. Someone will be in touch at [email protected].
Inbox · 1 waiting
Asha Rao
7 messages · waiting 2 min
Over target Claim
Bimal Sen
3 messages · waiting 20 sec
Waiting Claim

When the bot should stop talking

AssistantPerson

Some questions need a human and everybody knows it. A visitor can ask for one. Your team can pick up any conversation. The assistant goes quiet the second a person replies, so nobody gets answered twice.

Staffed Assistant
Available
Reply target
Overdue

Step two, and the reason this is not just a chatbot

Every conversation becomes somebody you can call back

A chatbot that forgets the person is a search box with manners.

Deals

New

Admission · Rao₹45,000

Contacted

Proposal

Bulk enrolment · Sen₹1,20,000

Won

Renewal · Patel₹90,000

One visitor, one evening,
and nobody had to be awake for it

Everything else is detail.

This month
Tokens used 186,400 / 300,000
Gemini 1.5 Pro501 / answer
GPT-4o1002 / answer
Claude 3.5 Sonnet1288 / answer

Same knowledge, same answers, different bill. Switch whenever you like.

Step three

One line, and it is live

Under nine kilobytes. No framework.

<!-- paste before </body> -->
<script src="https://cdn.chataicrm.com/widget.js"
        data-key="" async></script>

One install, every screen

Your visitor is on a phone.
Your team is not at a desk.

Most enquiries arrive on a phone, after hours, from somebody in a queue.

app.chataicrm.com/inbox
Inbox 2 waiting Priya · available
Asha Rao · fees for class 6 4m 10s
Bimal Sen · transport route 0m 20s
Kavita Nair · answered by assistant Closed
Rohit Desai · asked for a callback Contact made

Laptop

Deals ₹2.5L open
New
Rao
₹45K
Iyer
₹38K
Proposal
Sen
₹1.2L
Won
Patel
₹90K
Khan
₹60K

Tablet

Asha is waiting 4 minutes, past your 3 minute target. Tap to reply.
Sunrise School
Fees for class 6?
Middle school sits above the ₹45,000 primary band. Let me get you the exact figure.
Can someone call me?
Priya joined
Class 6 is ₹52,000. Shall I hold a seat?
Yes please

Phone

Fits either screen
Add to home
Alerts reach you

The difference

Judged on what goes wrong
once a bot is live

When…
A typical site chatbot
ChatAI CRM
your site does not cover it
Answers anyway, from general knowledge
Says so, and takes their details
you want to check an answer
No way to trace where it came from
Cites the page it came off
they would rather speak
Typing only
Voice, same grounded answers
they ask in Hindi
Needs a translated knowledge base
Answers from your English pages
someone copies your embed key
Works on their site, billed to you
Runs only on domains you list
traffic spikes
Usage runs on, bill follows
Checked before every call

Three of the four big ones
do not price in rupees

Intercom $29 per seat, per month
billed annually
USD Fin AI from $0.99 per outcome, billed on top
Freshchat $19 per agent, per month
billed annually
USD Freddy AI $49 per 100 sessions, billed on top
Tidio $24.17 per month, billed annually
10 seats included
USD Lyro AI conversations are a separate quota
Zoho SalesIQ ₹350 per operator licence, per month
billed annually, 1 licence
INR AI included, but you supply and pay for your own AI key
ChatAI CRM ₹1,499 per workspace, per month
billed monthly
INR AI included. 300,000 tokens, about 600 conversations on the default model

List prices from each vendor’s own pricing page, checked 6 August 2026, at the entry paid tier. Read the units: most of these charge per seat, per agent or per operator licence, so the figure moves with the size of your team. Prices change.

Pick a plan

Every plan has the same brain. The difference is how much you use it.

Starter

₹1,499 / month

300,000 tokens. About 600 answered conversations on the default model.

  • 1 assistant
  • Contacts, deals, tasks
  • Handover and shared inbox
Start free
Most pick this

Growth

₹2,999 / month

750,000 tokens. About 1,500 answered conversations on the default model.

  • 3 assistants
  • Voice conversations
  • Email sequences
  • Reply-time targets
Start free

Scale

₹4,999 / month

1,500,000 tokens. About 3,000 answered conversations on the default model.

  • 10 assistants
  • Everything in Growth
  • Priority support
Start free

7 days free on any plan, no card. Prices in INR for India and USD everywhere else. GST invoices included.

Straight answers

Will it make things up about my business?

No. It only answers from content it found on your website. If your site does not cover the question, it says so and offers to take the visitor's details or fetch a person. Every answer carries the page it came from.

How long does setup take?

You paste your website address, it reads your pages, and you add one line of code. Most businesses are live the same day. You can test every answer before anyone else sees it.

Does it answer in Hindi?

Yes, and in whatever else your visitors write in. It replies in the language of the question, using the same content from your website.

What is a ChatAI Token?

It is the unit you spend, and one token is one paisa. An answered conversation costs about 500 tokens on a standard model and roughly half that on a lighter one. Reading your site, voice replies and sequence emails come out of the same balance, so there is one number to watch.

Can my team take over a conversation?

Yes. A visitor can ask for a person, or your team can claim any conversation from the inbox. The assistant stops replying the moment a person does. You set the hours you staff it, and outside those hours it still takes the message and tells the visitor when you will reply.

What happens when the trial ends?

Nothing is deleted and nothing is charged. The assistant stops answering until you pick a plan. Your contacts, conversations and deals stay where they are.

Someone is on your site right now

With a question your website answers on page four.